Practice Area

Consumer Protection

A set of federal and state laws that exist for one reason: to hold companies accountable when they call you illegally, sell you a defective vehicle, report your credit wrongly, or harass you over a debt. Most of these claims cost you nothing to pursue, and the law often makes the company pay the fees.

5Focus Areas
Articles

What Each Area Covers

TCPA

Telephone Consumer Protection Act

Restricts auto-dialed calls, prerecorded messages, and marketing texts sent to your phone without consent. Every individual call or text can count as its own violation, which is why a few weeks of daily robocalls can add up quickly. Consent can also be revoked at any time, and contact after that point is its own violation.

Typical Damages
$500 to $1,500
per call or text
Time to File
4 years

Lemon Law

Defective vehicle statutes

Covers new, and in some states used or leased, vehicles with a substantial defect the manufacturer cannot repair after a reasonable number of attempts. The remedy is usually a buyback or a comparable replacement vehicle. Because these are state statutes, the repair-attempt count, mileage limits, and deadlines vary depending on where you bought the car.

Typical Remedy
Refund or replacement
Key Trigger
Repeated failed repairs

FCRA

Fair Credit Reporting Act

Governs what credit bureaus and the companies that report to them are allowed to say about you. Accounts that aren’t yours, balances already paid, and debts past the reporting window all belong in dispute. Once you dispute in writing, the bureau has a limited window to investigate and correct or delete what it cannot verify.

Investigation Window
About 30 days
Common Harm
Denied credit, jobs, housing

FDCPA

Fair Debt Collection Practices Act

Sets the rules third-party debt collectors must follow. It bars threats, calls at unreasonable hours, false claims about what you owe or what happens if you don’t pay, and contacting your employer or family about the debt. You can also demand written validation of a debt, which pauses collection until the company proves it.

Your Strongest Tool
Debt validation letter
Applies To
Third-party collectors

Deceased Reporting

Wrongful deceased flags · an FCRA issue

One of the most disruptive credit reporting errors there is: a living person is marked deceased, usually after a mix-up with a joint account, a shared name, or a lender’s bad data feed. Cards stop working, applications are denied without explanation, and ordinary credit monitoring often won’t show why. Correcting it takes a documented dispute with proof of identity sent to each bureau reporting the error.

Usual Cause
Mixed or mismatched files
First Step
Written dispute to all three bureaus

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